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- Provide service and customer support during field visits
- Tie workflow to schedule
- Manage all onsite installation, repair, maintenance and test tasks
- Diagnose errors or technical problems and determine proper solutions
- Produce timely and detailed service reports
- Document processes
- Operate vehicle in a safely manner and use field automation systems
- Follow all company’s filed procedures and protocols
- Cooperate with technical team and share information across the organisation
- Comprehend customer requirements and make appropriate recommendations/briefings
- Build positive relationships with customers
- Consulting with clients to understand their needs.
- Working with developers and designers to create a design strategy.
- Selecting and editing images for websites.
- Choosing fonts and color schemes for websites.
- Testing sites to ensure that they are working correctly.
- Keeping abreast of image editing software innovations.
- Maintaining coding knowledge through extra training A degree in design, graphic design, or a related field.
- Training in HTML, CSS, and JavaScript.
- Experience at an agency.
- Excellent verbal communication skills.
- Proficiency in Photoshop, Typescript, Atom.io, Jira, and Git.
- Excellent interpersonal skills.
- Ability to manage time effectively.
- Investigating user experience design requirements for our suite of digital assets.
- Developing and conceptualizing a comprehensive UI/UX design strategy for the brand.
- Producing high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.
- Designing UI elements and tools such as navigation menus, search boxes, tabs, and widgets for our digital assets.
- Testing UI elements such as CTAs, banners, page layouts, page designs, page flows, and target links for landing pages.
- Collaborating with the marketing team, and internal and external designers to ensure the creation and delivery of tailored experiences for the digital user.
- Providing advice and guidance on the implementation of UX research methodologies and testing activities in order to analyze and predict user behavior.
- Adhering to style standards on typography and graphic design
- A bachelor's degree and a minimum of 2 years UI/UX design experience for digital products or services.
- A portfolio of professional UI/UX design work for both web and mobile platforms.
- Working knowledge of the following technologies and software: Sketch, InVision, Visio, HTML, CSS (SCSS), iOS, Android, Design Systems, and Adobe Creative Suite.
- A team player but can work independently too.
- Excellent written and verbal communication skills.
- Multi-tasking and time-management skills, with the ability to prioritize tasks.